VoIP Revenue Assurance: FreeSWITCH Billing and Call Traffic Management Platform

Revenue generation is the core goal of any business. Whether you are running a startup company or if you are into an ancestor’s business, you must want to stay profitable. And it is only possible to stay profitable if you are running a business that constantly generates revenue. Moreover, it must keep increasing revenue generation in one way or another. For any VoIP business owner, it is inevitable to focus on VoIP revenue assurance. A FreeSWITCH billing solution can play a major role here and we will explore how it happens in this blog post.

What is VoIP revenue assurance?

• The VoIP industry is quite complicated because it includes different tariffs based on the destination, call traffic, peak hours, time zones, and more. There are several factors associated with VoIP revenue generation. VoIP revenue assurance is a phenomenon, which assures a profitable revenue generation in the business. It means a VoIP business must keep track of positive revenue generation.

• In VoIP business, loss making businesses and defaulters are common. Thus, it is necessary to keep track of cash flow, which is possible only through VoIP revenue assurance.

• A FreeSWITCH billing platform is a VoIP billing system developed using FreeSWITCH technology. It will have a completely automated billing system. Moreover, it will provide a complete call traffic management platform.

What is a FreeSWITCH billing and call traffic management platform?

• FreeSWITCH is an open-source telephony platform that allows developers to build and customize various communication applications such as voice over IP (VoIP) services, video conferencing, and more. It is a versatile and powerful tool that can be used to create and manage a wide range of communication solutions.

• A FreeSWITCH billing and call traffic management platform is a software system or solution that is built on top of the FreeSWITCH platform to provide additional functionality related to billing and call traffic management. Here's what each of these aspects entails:

• Billing: This component of the platform deals with the financial aspects of communication services. It helps service providers track and bill customers for their usage of services like voice calls, text messages, data usage, and more. Billing can be done in various ways, such as per-minute rates, flat fees, or custom pricing plans. A FreeSWITCH billing platform integrates with the FreeSWITCH infrastructure to gather call data, calculate charges, generate invoices, and manage payments.

• Call Traffic Management: Call traffic management involves controlling and optimizing the flow of calls within a communication network. This includes features like call routing, call load balancing, quality of service (QoS) management, and failover mechanisms. A FreeSWITCH call traffic management platform helps service providers ensure efficient use of their communication resources, prioritize certain types of traffic, and maintain high call quality.

• Together, a FreeSWITCH billing and call traffic management platform enables businesses and service providers to offer telecommunication services to their customers while efficiently managing the technical and financial aspects of their operations. These platforms can be crucial for VoIP service providers, call centers, and businesses that rely on telephony services to connect with customers and clients.

Also Read: FreeSWITCH Billing Solution – Top Advantages for Your Business

Role of FreeSWITCH billing and call traffic management platform in VoIP revenue assurance

The call traffic management feature of FreeSWITCH billing software will keep track of call traffic. This helps in analyzing different patterns of VoIP call traffic throughout the day. It will also help in defining different behavioral patterns of consumers. On the other hand, the billing system will help in creating and managing tariffs, rate cards, and subscription plans for consumers. Moreover, it will automate the invoicing and billing process. It will also enable digital payment processing.

This system can be used by a VoIP service provider to understand consumer behavior and traffic patterns. This helps in defining more profitable tariffs, rate cards, and subscription plans. This software also helps in automating invoicing and billing processes. That contributes to VoIP revenue assurance, too. The reason is this system ensures that the user receives bills as per their billing cycle without any errors. Therefore, VoIP businesses can streamline their cash flow cycles.

The traffic management and online payment options incorporated into the FreeSWITCH billing solution further help in positive VoIP revenue assurance. The system will give notifications and alerts to defaulters. The call traffic insights give a clear signal on whether the customer should get a grace period or not. This way, the FreeSWITCH billing platform effectively manages positive VoIP revenue assurance.

Concluding notes

In summary, FreeSWITCH billing software plays a vital role in the VoIP billing cycle, ensuring positive VoIP revenue assurance. This robust and reliable tool empowers VoIP businesses to consistently generate revenue and remain profitable. For more information, please feel free to contact us.